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What happened: I was logged out of my stock x account and don't know my password and it won't let me make a new password. I had ordered an essentials hoodie before I got logged out it's been almost * weeks and the hoodie still hasn't arrived!
What happened: I was trying to do something, and ran into a problem.
What happened: I picked size *.* in women's, but it says I ordered a men's *. I want to know is there anything I can do or get a refund.
What happened: Can't login to my account. Have rest my password and it will not take me past the login in screen. I press login but it just gives me the login screen again
What happened: I have sent my parcel directly to stock x address been delivered on the **th because ups was not working reference number is DS*********GB this is my Royal Mail tracking number
What happened: Hi. My order number is ********-********. I would like to change my address for it because it automatically changed my address for me to the wrong one. Please contact me and help me change my address.
What happened: The problem: I need to change my address on my order.
To contact the StockX customer service by phone, you can follow these steps:
Look up the phone number of the StockX customer service. The phone number is listed on stockx.com. Or check out the StockX phone number page on WorthEPenny.
Dial the StockX phone number (313) 343-1228.
Wait for an answer: Once the call is connected, wait for a StockX representative to answer on the other end.
Identify yourself and state your reason for calling the StockX representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from StockX to help them assist you.
Ask for assistance: Ask the StockX representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If StockX needs additional information from you or provides any instructions, follow them carefully.
Thank the StockX representative: After you have received the assistance you need, thank the StockX representative for their time and help.
To get to a real person as quickly as possible when calling StockX, you can follow these steps:
Dial the StockX customer service phone number (313) 343-1228, which can be found on the StockX website or in your order confirmation email form StockX. Or check out the StockX phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about StockX. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live StockX representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a StockX representative.
If the system still doesn’t connect you to a StockX representative, stay on the line without pressing any keys. StockX will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from StockX.
Once you reach a live person, explain your issue and provide any relevant information about your StockX order. The StockX representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the StockX website. This may allow you to connect with a StockX representative more quickly and efficiently than calling.
When calling StockX customer service, here are some best practices to ensure a smooth and efficient experience:
Have your StockX account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the StockX representative without any disruptions or background noise.
Be polite and respectful to the StockX representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on StockX.
Clearly explain the issue you are facing and provide any relevant information or details that can help the StockX representative address your concern.
If the initial StockX representative is unable to resolve your issue, politely ask to speak with a supervisor from StockX or escalate the issue to a higher level of authority.
Take notes during the call, including the StockX representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with StockX after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling StockX customer service.
If you are unhappy with your call to StockX customer service, there are several options you can try:
Call again: Try calling StockX customer service again and speak to a different StockX representative. Sometimes a different StockX representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the StockX representative, you can ask to speak with a supervisor from StockX or escalate the issue to a higher level of authority.
Provide feedback: After the call, StockX may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to StockX customer service through other channels, such as email or chat. You can also explore the StockX Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with StockX service, you may want to consider other options such as returning the product you bought on StockX or filing a complaint with a consumer protection agency.
No, StockX hasn’t provided any live chat service currently. While live chat support is not currently available, StockX offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact StockX customer service by phone, email, or social media. Phone support is available all day, and customers can expect a prompt response from a StockX representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of StockX.
You can contact StockX via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact StockX via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for StockX official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of StockX, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about StockX. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the StockX social media team.
Please note that the social media accounts of StockX are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact StockX for certain issues. For urgent or complex issues, it's recommended to contact StockX customer service via phone or chat for more personalized assistance.
Yes, to contact the StockX customer support by email, follow these steps:
Go to stockx.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by StockX and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your StockX order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your StockX order number or username.
Once you have completed the email, click send. You should receive a response from the StockX customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to StockX. WorthEPenny provides free tools and resources to assist customers in reaching StockX customer service more efficiently, such as the StockX phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about StockX, as well as forums where StockX customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including StockX, it is not associated with or endorsed by StockX.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the StockX official app or the StockX company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of StockX trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: StockX. All references by WorthEPenny to third-party trademarks like StockX are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.