StockX Reviews

Based on 228 customer reviews from our shopper community, StockX's overall rating is 4.07 out of 5 stars and 79% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.1

228 Reviews

Overall Rating

5 Stars

156

4 Stars

18

3 Stars

6

2 Stars

11

1 Star

37

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (228)
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Erik.Pierce
May 13, 2023
"StockX Experience Review"
I enjoyed purchasing products off your website, it was pretty much a perfect experience, honestly the only thing I would have to say is that I feel like some prices are way too expensive but in the same time I understand that this isn't necessarily in your guys control. I am happy about the product I received and I look forward to using you guys for future purchases.
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greenbear523
May 13, 2023
"My pair of Travis Scott olive were not…"
My pair of Travis Scott olive were not authentic. Need to improve the authenticity check service.
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triciaqueen832
May 13, 2023
"You guys have lost a few packages…"
You guys have lost a few packages didn’t pass a few of my 100% authentic items damaged during shipping and then you guys returned it and charge me
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GloriaPerkins
May 13, 2023
"From the first time I ordered from you…"
From the first time I ordered from you guys I loved you guys. Keep doing what you’re doing trying to have some sales other than that get that money.
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WarrenKelley
May 13, 2023
"I was skeptical using StockX at first…"
I was skeptical using StockX at first since I heard of bad experiences taking place. After striking out on SNKRS app again I decided to give StockX a try and everything went extremely smooth and was better than I expected.
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lazydog576
May 13, 2023
"Fake Yeezy slides"
I bought the shoes off of stockx on 5/5/23 I just received the shoes today, 5/12/23 and I am submitting a request for a refund. I know that StockX has a buyer promise to refund for inauthentic products and I am deeply disappointed that I have to submit this request because I put a lot of trust in this company. I believe that the Yeezy slides in color flax that I received are not authentic. All over the box is Chinese lettering and when I took it in to be authenticated at a luxury consignment store near me they said that the shoes are likely from dhgate because of the way the letters are bolded on the label and also because the shoe is much thicker than the original Yeezy slides that they have in store. I should have been suspicious when I saw that this stockx seller was selling 8 separate shoes of the same size at the same cost. I think the seller is a fake and should be flagged. Furthermore, I ordered US size 8. Clearly on the box it says that it is UK size 8 showing that not only is it not authentic, but it’s the WRONG SIZE. One shoe is bigger than the other, which is another reason proving that it is not authentic. The words “Yeezy”, “size #,” and “made in china” should be written on the left side of the shoe according to my friend who has authentic Yeezy slides but on the fake slides that were sent to me, the lettering is on the right for the left shoe and on the left for the right shoe. There are so many issues and inconsistencies with the shoe that I am deeply saddened and upset that I bought these. They were a birthday gift for myself after working so hard and then I wait and get excited only to receive completely fake slides. I have attached proof of photos showing the sizing inconsistencies between the shoes, the Chinese lettering showing it’s from a dhgate( a fake selling site), and also that not even the right size was sent to me. I would like a refund. I am deeply disappointed and disgusted that the authentication process is not accurate and they are allowing fake shoes to be sold to customers.
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CarrieClark
May 13, 2023
"so far so good"
so far do good! received product as advertised/listed.
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kingmobile6251
May 13, 2023
"I’m completely satisfied with the shopping experience."
I’m completely satisfied with the shopping experience. The shipping was very fast and the product just what I expected.
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541css
May 13, 2023
"Shoes came as expected"
Shoes came as expected, shipping was right on par, and the price was right, had a great experience wish to have more.
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Jacqueline.Fields
May 13, 2023
"Have emailed customer service twice and…"
Have emailed customer service twice and have yet to get a reply.
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noragavit125
May 13, 2023
"Quick service for the process it is"
Quick service for the process it is, good that you communicate and you can track shipping
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angrypanda114
May 13, 2023
"Jordan 1 Retro Low OG SP Travis Scott…"
Jordan 1 Retro Low OG SP Travis Scott Olive is a pair of shoes that I really like. I quoted a price on the app and the platform quickly inspected them upon arrival to ensure that the original and new products were shipped quickly. I am very happy to open the box upon arrival.
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Fluffyham
May 13, 2023
"Great communication and kept me up to…"
Great communication and kept me up to date when my shipment would be arriving. Arrived on time and received notification that my package had been delivered.
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JudyVargas
May 13, 2023
"I will always buy from stock x they are…"
I will always buy from stock x they are great I recently order a pair of sneakers for my sons birthday and it was saying it was delayed I contacted them and they made it happen my don got his sneakers the very same day and early thank you so much
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JeremyCollins
May 13, 2023
"I ordered some shoes for two weeks ago…"
I ordered some shoes for two weeks ago with any update of my delivery, and I chated with someone and he told me that my shoes was lost, so If I didn't send a message they didn't do a refound. it was my first time buying with them, and is going to be the last one.

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Questions & Answers
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I ordered sneakers twice how can i cancel second order

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Wow, i was looking at stockx to give them a try as i have size 15 feet and needed a good selection but the reviews are so terrible kinda worries me...

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The site said my order wasn't successful so i reentered my info and it charged me twice. i have the same shoe in same size ordered twice. need refund

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Does customer service ever respond to their emails?

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JulioPrescott
June 19, 2020

“I EMAILED THEM TWICE & HAVE YET TO RECEIVE A RESPOND TO MY EMAIL & ITS BEEN WELL OVER 2 weeks”

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I never got a confirmation on my order. it just said waiting for seller to ship. anything you order online gives a confirmation email. not stockx

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BrettLarson
June 19, 2020

“Exactly! StockX is fraud and I will never deal with stockX EVER AGAIN!”

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